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Frequently asked questions

Will my design be printed exactly as shown?

Your on-screen design is used as the production reference. Before printing, our technical team reviews and prepares the files for production. For corporate colors, providing Pantone or CMYK references is recommended.

Which logo file format should I upload?

Vector formats (AI, EPS, PDF, SVG) are recommended for best print quality. PNG or JPG files are accepted, but low-resolution files may affect print results.

Can I save my design before placing an order?

Yes. After registering, you can save your designs as drafts. Members can store up to 5 drafts and download them as PNG files for preview purposes.

Is designing on Lanyardmarket.com free?

Yes. Creating designs on Lanyardmarket.com is completely free. Payment is only required when you place an order.

Is there a minimum order quantity?

Yes. The minimum order quantity depends on the product type but is generally 50 units. Details are displayed during the order process.

Are volume discounts available?

Yes. Unit prices decrease automatically as order quantity increases. For orders over 2,500 units, you may request special pricing.

Are your products certified?

Our lanyards are OEKO-TEX certified. If additional certifications are required for corporate projects, please contact our support team.

Can I use multiple logos or colors?

Yes. Single or multiple logos are supported. Background and logo colors can be customized using the design tool and are technically reviewed before printing.

Can I design using a mobile device?

Mobile devices are supported; however, for detailed design and color accuracy, using a desktop or larger screen is recommended.

Can I request a sample product?

Yes. You may request a sample product before placing a bulk order to evaluate print quality, colors, and materials.